We are only a click away to help with any queries or trouble-shooting you require. You can contact us via Facebook, Instagram or via the email form below. First just check to see if we have answered your question in our FAQs page. We can normally reply within 48hrs. If you have not heard from us in this time please change the avenue of contact as some peoples accounts get channeled into spam.
~ Thanks, Mel & Dan
As we manufacture the units ourselves we have all spare parts available here in Tasmania. If your unit is within its 2 year warranty it will be covered under most situations. If your door opener is out of warranty and you require replacement parts please also contact us.
Purchase prices for spare parts are very minimal (for example replacement string is $3.50 on our products page). For other parts please email us for a quote.
We generally reply within 2 business days. If you don't get a reply please check your spam folder.