AFTER-SALES SUPPORT & CONTACT

We’re only a click away - whether it’s a quick question, help troubleshooting, or arranging spare parts, repairs, or refurbishments. We stand by our products for the long haul, and because we manufacture our units here in Tasmania, we have all spare parts on hand.

If your unit is within its 2-year warranty, most issues will be covered. If your unit is out of warranty, we can still supply replacement parts and carry out repairs to keep your Coop Secure running for years to come.

You can reach us via Facebook, Instagram, or the email form below. Before getting in touch, check our FAQs page as your question might already be answered there.

We generally reply within 2 business days. If you haven’t heard from us in that time, we may have collapsed under the immense pressure of the production line... or please check your spam folder or try another contact method.

~ Thanks, Mel & Dan

CURRENT INSTRUCTION MANUAL 

INSTRUCTION MANUAL 2017-JUNE 2020 (No Open delay)